Privacy Policy

1. Purpose of Personal Information Collection and Use

US Travel Tour ("Company") processes personal information for the following purposes. The collected personal information will not be used for purposes other than those listed below, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

a. Service Provision

• Providing travel quotes and consultations
• Reservation confirmation and management
• Travel itinerary guidance and change notifications
• Customer inquiry response and complaint handling

b. Marketing and Advertising

• Development of new services and provision of customized services
• Provision of event and promotional information

2. Personal Information Collected

The Company collects the following personal information for quote consultations and service applications.

a. Required Information

• Name
• Contact information (email or phone number)
• Travel information (destination, duration, group size)

b. Optional Information

• Preferred contact method
• Special requests
• Service options (accommodation, transportation, etc.)

c. Automatically Collected Information

• IP address
• Cookies
• Visit date and time
• Service usage records
• Browser information

3. Retention and Use Period of Personal Information

The Company processes and retains personal information within the retention and use period prescribed by law or agreed upon with the data subject.

• Quote inquiry information: 1 year after inquiry completion
• Reservation and service usage information: 5 years after service completion (E-Commerce Act)
• Consumer complaint or dispute resolution records: 3 years (E-Commerce Act)
• Website visit records: 3 months (Protection of Communications Secrets Act)

4. Provision of Personal Information to Third Parties

The Company does not, in principle, provide users' personal information to external parties. However, exceptions are made in the following cases:

• When the user has given prior consent
• When required by law or by investigative authorities following legally prescribed procedures

5. Destruction Procedure and Method

The Company destroys personal information without delay when the purpose of processing has been achieved.

a. Destruction Procedure

Information entered by users is transferred to a separate database after the purpose is achieved and stored for a certain period according to internal policies and relevant laws, or destroyed immediately.

b. Destruction Method

• Electronic files: Safely deleted to prevent recovery and reproduction
• Paper documents: Shredded or incinerated

6. Rights and Obligations of Data Subjects

Users, as data subjects, may exercise the following rights:

• Request to view personal information
• Request correction if there are errors
• Request deletion
• Request suspension of processing

Rights may be exercised in writing, via email, etc., in accordance with Form No. 8 of the Enforcement Rules of the Personal Information Protection Act, and the Company will take action without delay.

Contact: info@atozservice.net

7. Personal Information Protection Officer

The Company has designated a Personal Information Protection Officer to oversee personal information processing and handle complaints and remedies related to personal information processing.

8. Changes to Privacy Policy

This privacy policy applies from the effective date, and if there are additions, deletions, or corrections to changes according to laws and policies, they will be announced through notices 7 days before the implementation of the changes.